Mentor support - National helplines
If you have been affected by any of the challenging circumstances mentioned in the questionnaire or 1:1, there is support available. Please find resources below, thank you.
National
Samaritans – Call 116 123 + https://www.samaritans.org
SHOUT 85258 – Text helpline – Text SHOUT to 85258
NHS Inform (Scotland) – https://www.nhsinform.scot
NHS England – https://www.nhs.uk
Citizen’s Advice independent organisation specialising in confidential information and advice to assist people with legal, debt, consumer, housing and other problems in the United Kingdom – www.citizensadvice.org.uk
MIND – Information and advice about mental health and support services – https://www.mind.org.uk – Helpline: 0300 123 3393
ChildLine (for children and young people) – https://www.childline.org.uk + 0800 1111
NSPCC (support for adults concerned about a child) – https://www.nspcc.org.uk + 0808 800 5000.
Young Minds (support for young people, children and parents) – https://www.youngminds.org.uk
National Suicide Prevention – https://www.spuk.org.uk/national-suicide-prevention-helpline-uk + everyday on 0800 689 5652 (6pm to 3:30am)
Family Lives (early intervention and targeted support for families) – https://www.familylives.org.uk
Support for changes in family living arrangements
Gingerbread (support for single parent families) – https://www.gingerbread.org.uk
NSPCC (support for separation / divorce) – https://www.nspcc.org.uk/keeping-children-safe/support-for-parents/separation-and-divorce
Relate – https://www.relate.org.uk
Kinship care advice (Scotland) – https://kinship.scot, 0808 800 0006 + advice@kinshipscot.org
Support for families of those in prison
Prison Advice – https://www.prisonadvice.org.uk + Helpline: 0808 808 2003
Families Outside (Scotland) – https://www.familiesoutside.org.uk/families, Helpline – 0800 254 0088, Email support@familiesoutside.org.uk or Text FAMOUT followed by your message to 60777
Prisoners Families (England and Wales) – https://www.prisonersfamilies.org/
Alcohol Challenges
DrinkAware is a great resource for support surrounding on alcohol challenges – https://www.drinkaware.co.uk/advice/alcohol-support-services/support-lines
LifeWorks resources for support with addiction – https://www.lifeworkscommunity.com/addiction-treatment/guide-to-uk-free-addiction-helplines
Al-Anon support for families – https://al-anonuk.org.uk + 0800 0086 811
Ad-Fam – https://adfam.org.uk
We Are With You – https://www.wearewithyou.org.uk
Drug challenges
FRANK – https://www.talktofrank.com/contact-frank, 0300 123 6600 (24 hours, 7 days a week) + Text 82111
Nar-Anon support for families – https://www.nar-anon.co.uk
Ad-Fam – https://adfam.org.uk
We Are With You – https://www.wearewithyou.org.uk
Feeling scared / being threatened
Refuge – The freephone, 24-hour National Domestic Abuse Helpline – 0808 2000 247
Women’s Aid – https://www.womensaid.org.uk/information-support/
Respect- Men’s Advice line – https://mensadviceline.org.uk/
Galop – LGBTGIA+ domestic abuse helpline – https://galop.org.uk/ + 0800 999 5428
Victim Support (England / Wales) – https://www.victimsupport.org.uk/more-us/contact-us/ + Helpline – 08 08 16 89 111
Victim Support (Scotland) – https://victimsupport.scot/ + free support helpline (Mon – Fri, 8am – 8pm) – 0800 160 1985
National Bullying Helpline – https://www.nationalbullyinghelpline.co.uk/
0300 323 0169, open Monday – Friday from 9am – 5pm.
Hate crime / harassment
Stop Hate UK – https://www.stophateuk.org/
True Vision – information on specific organisations that can help – https://www.report-it.org.uk/organisations_that_can_help
LGBTQIA+
LGBT Foundation – https://lgbt.foundation/helpline
Switchboard LGBT+ helpline – https://switchboard.lgbt + 0300 330 0630
Mermaids (supporting transgender, non-binary and gender-diverse young people and their families) – https://mermaidsuk.org.uk + 0808 801 0400
Carers
Carers (support for young and adult carers) – https://carers.org
Barnardo’s (support for young carers) – https://www.barnardos.org.uk/what-we-do/young-carers
Carers UK (support for young and adult carers) – https://www.carersuk.org